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Refund Policy

A legal disclaimer

Refund Policy – Laso AI Glasses

Effective Date: October 26, 2025

At Laso AI Glasses, we want you to be completely satisfied with your purchase. Please read our refund policy carefully:

1. Eligibility for Refunds

  • Refunds are available for defective, damaged, or incorrect items.

  • To request a refund, you must contact our support team within 14 days of receiving your order.

2. Process

  • Contact us at support@lasoaiglasses.com with your order number and a description of the issue.

  • Our team will review your request and provide instructions for returning the item, if applicable.

3. Refund Methods

  • Approved refunds will be processed to the original payment method within 7–10 business days after receiving the returned item.

  • Shipping fees are non-refundable unless the return is due to our error.

4. Exceptions

  • Refunds are not available for items damaged due to misuse, accidents, or unauthorized modifications.

  • Items returned without prior approval may not be accepted.

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